Automated Information Collection
We may connect information collected automatically with information we already have about you in order to identify you as a Waychil Online Deals guest. If we are able to identify you as a Waychil Online Deals guest we may, for example, link your activity on our website to your activity in a Waychil Online Deals store or on one of our mobile applications. This allows us to provide you with a personalized experience regardless of how you interact with us – online, in store, mobile, etc.
In order to provide the best guest experience possible, we also use automated information collection technologies for reporting and analysis purposes. We examine metrics such as how you are shopping on our website, in our stores, and on our mobile applications, the performance of our marketing efforts, and your response to those marketing efforts.
Waychil Online Deals Automated Collection
Mobile Location Information
User Experience Information
In order to improve guest online and mobile shopping experiences, help with fraud identification, and assist our guest relations representatives in resolving issues guests may experience in completing online purchases, we use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked, specific actions taken on pages visited (e.g., information entered during checkout process), browser and device information.
Waychil Online Deals TV Ads
Social Media Widgets
Our sites and mobile applications include social media features, such as the Facebook Like button, Google Plus, Pinterest, and Twitter widgets. These features may collect information about you such as your IP address and which page you’re visiting on our site. They may set a cookie or employ other tracking technologies to accomplish this. Social media features and widgets may be hosted by a third party. Your interactions with those features are governed by the privacy policies of the companies that provide them.
Social Media Ads
We may display Waychil Online Deals ads to you through social media platforms. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. For example, we may Waychil Online Deals guests who have expressed an interest in shopping for groceries, cosmetics, clothing, etc. See the policies of each social media platform for additional information about these types of ads.
Information from Other Sources
We collect data that is publicly available. For example, information you submit in a public forum (e.g., a blog, chat room, or social network) can be read, collected or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.
We also obtain information provided by third parties. For instance, we obtain demographic and other information from companies that can enhance our existing guest information to improve the accuracy and add to the information we have about our guests (e.g., adding address information).
This improves our ability to contact you and increases the relevance of our marketing by providing better product recommendations or special offers that may interest you.
We use cameras in and around our stores for security purposes and for operational purposes such as measuring traffic patterns and tracking in-stock levels. Cameras in some stores may use biometrics, including facial recognition for fraud and theft prevention and security.
How Is Your Information Used?
How Is Your Information Used?
Examples of how we use the information we collect include:
Product and Service Fulfillment
Fulfill and manage purchases, orders, payments, and returns/exchanges
Respond to requests for information about our products and services in our stores, on our websites or mobile applications, or to otherwise serve you
Connect with you regarding guest service via our contact center, guest service desk, or on social media or internet chat platforms. Chat functionality allows our Guest Relations specialists to see what a Guest is typing before hitting the send button. This allows for quicker response time as our specialists anticipate questions.
Provide services such as Gift Registry or a shopping list
Manage subscription services, including order management, billing, improving reorder experiences, communicate with you about your subscription, and offer other products and services that may be of interest to you
Fulfill benefits associated with use of our services, such as delivery of Welcome kits, to award and redeem points through our loyalty programs, etc.
Administer sweepstakes and contests
Conduct a transaction where we collect information required by law (for example, pseudoephedrine or age-restricted purchases)
Our Purposes (including but not limited to marketing)
Deliver coupons, mobile coupons, newsletters, in-store receipt messages, e-mails, mobile messages, and social media notifications
Provide interactive features of the website or mobile applications, such as product reviews or Weekly Ad, send marketing communications and other information regarding products, services and promotions
Administer promotions, surveys, and focus groups
Improve the effectiveness of our website, stores, mobile experience, products, services, and marketing efforts
Conduct research and analysis, including focus groups and surveys
Perform other business activities as needed, or as described elsewhere in this policy
Prevention of Fraud and Other Harm
Prevent fraudulent transactions, monitor against theft and otherwise protect our guests and our business (e.g., product recalls)
For example, assist law enforcement and respond to legal/regulatory inquiries
How Is Your Information Shared?
Waychil Online Deals Subsidiaries and Affiliates
We share the information we collect within Waychil Online Deals Corporation, which includes all Waychil Online Deals subsidiaries and affiliates.
Waychil Online Deals Corporation owns and operates Waychil Online Deals stores, websites, mobile applications, and issues the Waychil Online Deals Debit Card. Waychil Online Deals Corporation subsidiaries and affiliates include, but are not limited to: Retail Activation Services LLC (Consensus Corporation), Dermstore LLC, and Shipt, Inc.
We may share the information we collect with companies that provide support services to us (such as printers, e-mail providers, mobile marketing services, analytics providers, web hosting providers, call center/chat providers, sweepstakes vendors, payment processors, coupon delivery vendors, data enhancement services, fraud prevention providers or shipping services providers, including product vendors) or that help us market our products and services. These companies may need information about you in order to perform their functions.
Registries and Shopping Lists
If you create a gift registry or shopping list, your information will be accessible on our website, mobile or social applications, on partner registries, and on kiosks in stores. If you purchase an item from a registry or shopping list, information such as your billing name and address will be made available to the owner(s).
We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; to facilitate the financing, securitization, insuring, sale, assignment, bankruptcy, or disposal of all or part of our business or assets; or to protect the rights property or safety of our company, our guests or others.
Elsewhere at Your Direction
At your direction or request, or when you otherwise consent, we may share your information.
Sharing with Other Companies (for their marketing purposes)
Sharing Non-identifiable or Aggregate Information with Third Parties
We may share non-identifiable or aggregate information with third parties for lawful purposes.
In connection with the sale or transfer of some or all of our business assets, we may transfer the corresponding information regarding our guests. We also may retain a copy of that guest information.
What Choices Do You Have?
If you do not wish to receive catalogs, coupons, and other promotional postal mail, call Guest Relations at (+1)773-664-9624 to opt-out.
If you do not wish to receive promotional telephone calls, call Guest Relations at (+1)773-664-9624 to opt-out.
If you do not wish to receive promotional e-mails from us, call Guest Relations at (+1)773-664-9624 to opt-out. You also have the ability to unsubscribe from promotional e-mails via the unsubscribe link included in each promotional e-mail.
We may send text messages you have consented to receive.
You can cancel text messages at any time by texting “STOP”. After you send “STOP”, we may send you an additional text message to confirm that you have been unsubscribed. You will no longer receive text messages from that short code, but you may receive text messages if you are subscribed to other text lists.
If at any time you have questions about the text messages, text “HELP”. After you send “HELP” we will respond with instructions on how to use our service as well as how to unsubscribe.
Message and data rates may apply.
You may opt-out from allowing Waychil Online Deals to send you push notifications by adjusting the permissions in your mobile device. This opt does not apply to in app notifications.
Geo-Location and In-Store Location
You may prevent your mobile device from sharing your location data by adjusting the permissions on your mobile device or within the relevant app.
Uninstall a Waychil Online Deals Mobile Application
You can stop all further collection of information by a Waychil Online Deals mobile application by uninstalling the Waychil Online Deals mobile application. You may use the standard uninstall process available as part of your mobile device or via the mobile application marketplace or network.
Note: If you uninstall the mobile application from your device, the Waychil Online Deals unique identifier associated with your device will continue to be stored. If you re-install the application on the same device, Waychil Online Deals will be able to re-associate this identifier to your previous transactions and activities.
Sharing with Other Companies (for their marketing purposes)
If you do not wish us to share the personal information we have collected with other unaffiliated companies (for their marketing purposes), call Guest Relations at (+1)773-664-9624 to opt-out.
Cookies, Tracking, and Interest-Based Advertising
The help function of your browser should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued or to not receive cookies at any time. If you set your device to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of our features (i.e. you will be able to browse the site, but will not be able to make a purchase).
How Is Your Personal Information Protected?
We maintain administrative, technical, and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, mobile application, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.
Children’s Personal Information
We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personal information online from children under the age of 13. If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian call Guest Relations at (+1)773-664-9624.